Vendor Services

The Office of the Budget provides an online Vendor Payment Inquiry1 service that enables most vendors to obtain the status of any invoice submitted to the commonwealth for payment (NOTE: Pennsylvania Liquor Control Board (PLCB) supplier payment information does not appear in the Vendor Payment Inquiry service; please visit www.lcb.state.pa.us and look under "Industry Partners" for vendor log-in options and additional information on obtaining payment information).  To see the status of an invoice using the Vendor Payment Inquiry service, you must provide:

Invoice Number (required) - Enter your company’s invoice number as printed on the invoice.

Invoice Date (required) - Enter the date of your invoice as printed on the invoice in the format MM/DD/YYYY.

Invoice Amount (required) - Enter the amount of your invoice in dollars and cents.

SAP Vendor Number (optional) - Enter your six-digit commonwealth-issued vendor number, if desired.  

1If you are a commonwealth employee and cannot access the Vendor Payment Inquiry service through the link above, select this link.

After entering the information listed above, select the Submit button.  You will receive one of the following responses:

Invoice Received - Your invoice has been received by the commonwealth and is ready for processing.

In Process - Your invoice has been received by the commonwealth and is being reviewed for payment.  This step must occur before the invoice is approved for payment.

Cleared for Payment - Your invoice has been approved by the Office of the Budget and presented for payment.  If your invoice remains in this status for more than two weeks, please see the IF YOU STILL NEED HELP section below.

Paid by Treasury - Your invoice has been paid.  Specific payment details will be included such as payment date and payment method (check or Automated Clearing House).

The search criteria you entered did not result in any records found. Please email the Payable Services Call Center at RA-PSCPaymentInquire@pa.gov with your invoice search requirements and your contact information for additional assistance.  You may receive this response for any number of reasons. Your invoice may not have been received by the commonwealth; you may have entered incorrect data in a required field of the Vendor Payment Inquiry service; your invoice amount may have been adjusted due to a billing error; or there may be another issue with your invoice preventing us from processing. If you receive this message, please reexamine the data you entered and try your search again. If you receive this message a second time, please email the Payable Services Call Center with the search criteria you entered.

NOTE: If you receive an “Error when processing your request” response, please refresh this page, use the link above to access the service and reenter your search criteria. You will receive this message as a result of an extended period of inactivity with the service.  


IF YOU STILL NEED HELP
  

If you have questions about our invoice submission requirements, please take a moment to visit our Procurement Vendor Information and Non-Procurement Vendor Information pages.

For questions that cannot be answered using the new Vendor Payment Inquiry service or other sections of our website, please call the Payable Services Call Center.  Call center staff can assist with a broad range of issues, such as obtaining and completing IRS Form W-9, completing the Supplier Relationship Management (SRM) registration process, and enrolling in the electronic payment program.

The call center is open from 8:00 a.m. to 4:30 p.m. EST, Monday through Friday (except state holidays)

Toll-free: 877.HELP.363 (877.435.7363)

Local: 717.346.2676

You can also receive assistance via email at:

RA-PSCPaymentInquire@pa.gov - Use this email address for payment inquiries that cannot be addressed through the Vendor Payment Inquiry service.

RA-PSC_Supplier_Requests@pa.gov - Use this email address for requests related to IRS Form W-9, IRS Form 1099 and other non-payment-related questions.

RA-PSCRPClearance@pa.gov - Use this email address to submit scanned copies of CRP Clearance Certificates.  Please include your vendor name and SAP vendor number in the subject of the email.

NOTE: Requests for information in accordance with the Right to Know Law (RTKL), must be submitted directly to OB-RightToKnow@pa.gov.  Requests sent to any other email address listed on this website will not be considered an official RTKL request.